District Community Manager

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Primary responsibilities of the District Manager are maintain the operation of multiple communities within the district.

Responsibilities:

  • Create, manage and deposit daily rent collection of all community income, site rent, rentals, late fees, etc. 

  • Pursue delinquent rents, perform evictions within state and landlord laws, and attend court proceedings as required.

  • Prepare, analyze, and submit all daily, weekly and monthly reports as directed.

  • Respond to resident/vendor comments and inquiries in a timely manner.

  • Organize and participate in community events.

  • Hire, train, and motivate team members to ensure deadlines are met and company policies and procedures are followed. Administer corrective action with proper documentation.

  • Manage and assign tasks to onsite team members through the use of work orders.

  • Maintain team member employee files, time sheets and records to coordinate accurate compensation and benefits.

  • Administer team member discipline/coaching forms with proper documentation, when needed.

  • Perform team member reviews, as directed.

  • Communicate new assignments and policy changes to all team members immediately including recommendation of position changes and promotions.

  • Inspect community and surrounding areas daily to ensure a clean, attractive, and safe environment at all times.

  • Identify and report any unusual activity to proper legal authorities and Regional Manager, when needed.

  • Issue rule reminders, notices, and violations to residents.

  • Maintain general knowledge of nearby housing, housing availability, and housing value.

  • Perform market studies as directed.

  • Maintain and pursue prospects. “Prospects (leads)” include but are not limited to people interested in purchasing a community owned home, a FSBO home, a brokered home, or a privately owned home.

  • Facilitate home sales, tours, lead generation, market outreach, etc.

  • Coordinate the advertising, promotions, and presentations of homes as directed.

  • Compile, process, and submit lead applications, as directed.

  • Process, approve, and forward invoices in a timely manner

  • Maintain and accurately record petty cash projects, expenses, receipts, etc.

  • Assist in community level budget preparation as directed.

  • Manage accidents, emergency situations, and immediate community needs. Report to District Manager immediately and prepare proper documentation. At times, this will require Community Manager’s availability outside of normal work hours.

  • Manage the process and participate in refurbishing of community owned homes.

  • Represent parent company, its individual properties, employees, and residents in a professional, pleasant, and productive manner at all times.

  • Demonstrate leadership, high level communication skills, and professionalism including appearance at all times.

  • Be an ambassador of company policies and procedures.

  • Recognize and recommend areas for improvement to promote pride in community operations and appearance.

  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.

  • Perform other duties as assigned and requested.

 

Education:

  • High school diploma or GED.

  • Some college or trade education

 

 

Qualifications:

  • 2-3 years of multi-site Property Management experience

  • Excellent customer service skills.

  • Excellent communication, problem-solving

  • Detail oriented and organizational skills.

  • Strong time management skills.

  • Leadership and follow-through skills.

  • Ability to multitask and be a team player. 

  • Successfully work in a fast-paced environment.

  • General computer & internet knowledge.

  • Proficiency in Microsoft Office software. 

  • Knowledge in property management software.

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