Community Manager

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Primary responsibilities of the Community Manager are sales, marketing, advertising, collections, occupancy, community maintenance, staff and resident relations, and expense control for assigned Community or Communities in a given geographical area.


Essential Functions:

  • Manage inventory, marketing and advertising plans

  • Collect all rent and loan monies to meet company delinquency rate

  • Maximize Community occupancy and leased home income

  • Professionally resolve resident complaints and concerns

  • Provide hands-on leadership and management to Sales and Service Team

  • Recruit, train, and develop Staff

  • Create and maintain a positive Community environment including resident activities

  • Communicate and manage policies and procedures

  • Create and ensure a safe work environment

  • Protect and maintain Company assets

  • Control expenses

  • Maintain professional behavior which does not interfere with the individual’s work, the work of another Team Member, or the quality of life for Community Residents

  • Additional duties as assigned by Supervisor

  • Duties subject to change, as deemed appropriate by Management


Required Skills:

  • Excellent oral and written communication skills

  • Must be self-motivated, independent, and able to work with minimal supervision

  • Strong leadership and decision making skills

  • Demonstrated ability to motivate and manage staff performance

  • Computer skills including property management software such as Yardi, Rent Manager, and Microsoft Office software products


Education and Experience:

  • High School Diploma or equivalent

  • 2 years experience in Property Management